Privacy Policy

Jersey Silkies (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect when you use our website, place an order, or contact support, and how we use that information.

By using our services, you agree to the practices described here. If you do not agree, please do not use our website or services.

We may collect contact details such as your name, email address, shipping address, and phone number when you create an account, place an order, or reach out to support.

We also collect order and payment-related information needed to fulfill purchases. Payment card details are processed by our payment providers and are not stored on our servers.

When you use our site, we may automatically collect basic technical data such as browser type, device information, and pages visited to help us improve performance and security.

We use your information to process orders, deliver results, respond to support requests, send service-related updates, and improve our products and website.

We may send marketing communications if you opt in. You can unsubscribe at any time using the link in those messages.

We share information only with service providers who help us operate our business—such as payment processors, shipping carriers, and lab partners—and only as needed to provide our services.

We retain personal information for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.

You may request access to, correction of, or deletion of your personal information by contacting us through our support page.

We may update this policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision.